Should I start with The Acne Solutionᴿˣ or step up to The Advanced Acne Solutionᴿˣ?
The Acne Solutionᴿˣ is our Core-tier formula for mild to moderate acne-prone skin and for people who haven't been on a prescription retinoid before. The Advanced Acne Solutionᴿˣ is the Advanced tier — higher-intensity actives, formulated for stubborn acne-prone skin with deep or recurring breakouts that haven't responded to over-the-counter or first-line prescription care. If you're not sure, take the assessment. A board-certified dermatologist on your care team will tell you which one matches where your skin actually is — not where you think it should be.
Will I get "the purge" with this?
Possibly, in the first 2 to 4 weeks. Adapalene accelerates cell turnover, which can push clogged material to the surface before it clears. This isn't the prescription making things worse — it's the prescription doing its job. Most people get through the adjustment period and come out the other side with clearer skin. The niacinamide and Centella asiatica in the formula are included specifically to keep this phase manageable.
Can I use this with my current skincare routine, or do I have to start over?
Most of your routine can stay. Gentle cleansers, fragrance-free moisturizers, and broad-spectrum SPF all pair well with The Acne Solutionᴿˣ. What you should pause: other topical retinoids (additional adapalene, tretinoin, tazarotene, retinol), high-concentration acids (salicylic, glycolic, lactic), and benzoyl peroxide — which can deactivate adapalene when layered directly. A board-certified dermatologist on your care team will review your current products during your assessment and tell you exactly what to keep, drop, and add.
Is The Acne Solutionᴿˣ safe with pregnancy, nursing, or other medications?
The assessment specifically asks. Many of our actives aren't appropriate during pregnancy or nursing — if any of these apply to you, a board-certified dermatologist on your care team will route you to a safer alternative. If we can't safely prescribe for you, we'll tell you before charging you. We don't write prescriptions that shouldn't be written.
When will I see results?
Most people start noticing a real shift between weeks 4 and 8 with consistent nightly use. Weeks 1–2 are the adjustment period. Weeks 3–6, breakouts may start to slow and visible irritation can look calmer. Weeks 6–12, fewer new breakouts, smaller-looking pores, and post-acne marks begin to fade. Acne-prone skin care is steady, not dramatic — but the results can hold.
What type of skin is The Acne Solutionᴿˣ designed for?
It's designed for mild to moderate acne-prone skin — particularly skin that breaks out consistently regardless of routine changes, shows clogged pores and oiliness alongside active breakouts, or has tried OTC retinoids like adapalene 0.1% (Differin) without getting the results a prescription concentration delivers. It's gentle enough for sensitive skin and designed for daily use without the harshness that comes with stronger acne formulas.