Will you make me jump through hoops to cancel?

No. Cancellation is one click in your account dashboard. There is no 'before you go, please answer fourteen questions' flow, no exit survey gating the cancel button, no requirement to call a retention specialist, no offer chains designed to slow you down. The cancellation is processed when you click the button.

If you want to talk through your options before deciding — for example, whether pausing makes more sense than cancelling, whether a different formula would be a better fit, whether you should switch to a different DermClick dermatologist — that conversation is available on request, not as a barrier. Message your dermatologist or contact support and we will engage if you ask. We will not gate your cancellation on it.